Duties and Taxes
All international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities.

Duties and taxes are the responsibility of the customer and we recommend you please check your local customs website for estimated costs.

SPRIG Florals reserves the right to deduct any return costs incurred from the total return amount for orders that are refused at customs should duties and taxes be unpaid. 


Promotions and Discounts

Only one promotional discount can be used per individual. Promotional discounts are valid only as listed. A promotional discount cannot be used after an order has been placed or in conjunction with any other offer or discount. Promotional discounts are only available while supplies last; non-transferable, not for resale, and not redeemable for cash; and good only for the specific items featured in the promotion. SPRIG Florals reserves the right to withdraw, amend or cancel a promotional offer at any time. We reserve the right to adjust prices, offers, goods and specifications of goods at our discretion at any time before (but not after) we accept your order. We reserve the right to adjust pricing at any time.

Discount codes

All of our discount codes are subject to availability, and cannot be used in conjunction with any other offers or promotions that we may be running. This includes the sign up offer of 10% off your first online order. The sign up offer can only be redeemed on full-price items. 

 Typographical Errors
In the event that a product is mistakenly listed at an incorrect price, SPRIG Florals (BGC Concepts) reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. SPRIG Florals (BGC Concepts) reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, SPRIG Florals (BGC Concepts) shall issue a credit to your credit card account in the amount of the incorrect price.

Privacy Policy

We are committed to protecting the privacy of our customers. By using the SPRIG Florals  website (sprigflorals.com), you are accepting the terms set forth in this Privacy Policy.

When you place an order using your credit card or provide personal information through SPRIG Florals (BGC Concepts), the information is transmitted through a secure server using Secure Socket Layering (SSL) encryption technology before it is sent to us. When the letters "http" in the URL change to "https", the "s" indicates that you are in a secure area employing SSL. Also, your browser may give you a pop-up message noting that you are about to enter a secure area. While no transmission over the internet is guaranteed to be 100% secure, SSL encryption technology provides one of the highest levels of internet security currently available.

In order to process an order on our website, you will need to provide us personal information including your first and last name, billing address, shipping address, phone number, email address and credit card number. This information will only be used by SPRIG Florals for the purpose of fulfilling orders, tracking your purchasing history, providing more helpful customer service and for general marketing purposes.

Your email and mailing address will be used to confirm your orders and to receive special promotions from SPRIG Florals (BGC Concepts).

If you no longer wish to receive promotional mailings, you may opt-out by sending an email to info@sprigflorals.com.

SPRIG Florals (BGC Concepts) reserves the right to change its Privacy Policy and any changes made will be posted on this page.

Limitation of Liability
SPRIG Florals (BGC Concepts) shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Third-Party Links
In an attempt to provide increased value to our visitors, we may link to sites operated by third parties. However, even if the third party is affiliated with SPRIG Florals (BGC Concepts), we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of SPRIG Florals (BGC Concepts). These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, we seek to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well.